Customer service has been a requirement of every industry in all ages. From the multi-billion-dollar companies to the little roadside store, its presence is imperative for a business to operate. The rapid increase and ever-changing standards of customer expectations have…

Marketing Tactic – UGC – How it is defined User generated content took the world of business and marketing by storm. It has astonishing effects and the outcomes were brilliant. The abbreviation UGC is used majorly for this incredible marketing…

Despite all the modern ways of promotional advertising, telemarketing is still much needed. Even now, direct communication with the customer is the most suitable tip to bring their interest towards your business. Therefore, to employ telemarketing strategies in the best…

The weight of the whole brand is actually on the shoulders of a telemarketer. As a customer and sales representative, your words are the only weapon by which you can win hearts of people. However, that is not the easy…

If you are a business owner, then despite your area of operation, you would be facing fierce competition in the market. This is because almost every entrepreneur is looking to adopt newer ways of beating his or her contemporaries, and…

Apart from the production process, marketing is the most important aspect of running a business. This is because it governs the amount of revenue that any entrepreneur will collect, which is why it needs to be done in an appropriate…

Well we all know that telemarketing has an image about it. The very image of this marketing tactic varies with different individuals and groups. About the sales staff and the tactics there are different opinions developed in the working community.…

Nowadays, it is a norm that business owners look for new ways to market their product or service. This is because there is fierce competition in the market, and if you lack somewhere in terms of your company and its…

In the modern era, Customer service strategy and planning are considered as the top-notch investment in organizations. Great companies believe that effective customer service strategies are the means of gaining a competitive edge. Building a sustainable competitive edge along with…

Growth is the sole purpose of every business owner. This is the reason why they are constantly trying to adapt to newer ways of marketing their products or services in order to gain an edge over their contemporaries. In doing…