Artificial Intelligence is being rapidly deployed in the call center industry to cope up the challenges of the time. The goal is to bring advancements and speediness in the overall client management amidst reducing the stress on human agents. Though…

Call center industry is one of the most thriving sectors of today, owing to their number of implications in various other industries. Today, no business can survive without establishing robust customer support either on its own or via a call…

In today’s world of extreme competition, it is imperative that business owners take care of each and every aspect of their companies in order to be successful in the market. In this vein, one thing that needs to be looked…